What are the instructions for heating or cooling?
Cold therapy
Fast pain relief,reduce inflammation and swelling casused by sports injuries,arthritis,sprains etc.
Put the wrist pack in freezer for at least 2 hours and apply it to affected area for 15-20 minutes around.
Hot therapy
Stimulates blood circulation to treat muscle pain,Joint pain and chronic pain etc.
Put the wrist pack in microwave for 10 seconds；if more heat is needed microwave in 5 second increments."

Can this be used while movement?
Yes,This is a wearable ice pack, which is very flexible and will not affect movement.

Is it ok to leave in the freezer daily until use. Or will the longevity of the sleeve be compromised?
Very good question. Yes, it can be stored in the refrigerator, so be ready whenever you need it. Remember to store it in the freezer bag provided or use your own freezer bag. This will prevent ice from accumulating on the outer area.

Does the ice gel packs freeze hard?
No,this ice sleeve keeps flexible and soft even at -20℃.

Can you sleep with this on？
Yes,Because the material is very smooth and soft, you can sleep comfortably with it. There will be no wet when you wake up.

How do I know what size to buy?What if I am between sizes?
Please refer to the size chart and measurement guides listed on the website for additional information. If you are in between sizes, we recommend the larger size to ensure adequate cold therapy. If too small, you might stretch the sleeve and thin the gel, thus reducing the cold therapy time. Our compression is designed to hold the sleeve in place, not to provide support.

What is a Cold Sleeve?
No one wants to be sidelined by an injury and left sitting on the couch with a cumbersome ice pack. The Luguiic Ice Sleeve is a revolutionary cold therapy compression sleeve providing relief and recovery for aching muscles and joints for all ages and sizes. It provides 360 degrees of cold compression therapy and 100% coverage of the treatment area. Scientifically formulated to provide the recommended amount of cold therapy treatment time. Available in a variety of sizes to accommodate multiple areas of arms and legs.

How do I clean my product?
To clean the sleeves, we recommend using an antibacterial wipe, apply directly to the fabric and allow the sleeve to air dry before placing back in the freezer. 

Do I have to keep the product in the plastic bag?
Yes, it is recommended you keep the product in the bag. Since our products are made of a hydro-based gel, water (like freezer condensation) can cause the gel to dissolve. The bag is to ensure the sleeve stays dry in the freezer. If you lose or damage the bag provided, any plastic freezer bag will work, or reach out to us for a replacement. 

I lost my bag. Can I get a new one?
If you lose or damage the bag provided any plastic freezer bag will work or reach out to us for a replacement.

Where can i purchase?
You can purchase in our official website or through our other online amazon from our brand store.

When the order will be shipment?
Order will be sent out in 48 hours after finishing the payment.

When can I get the parcel?
It takes about  7-10 days to reach your destination.